Crazy or Creative?

By Ginger Conlon, Editorial Director, 1to1 Media

Remember the automat? Walls of vending machines stocked with sandwiches, snacks, and drinks; cafeteria-style dining. Popular in the early 1900s, they began to fade in the 1950s. When Horn & Hardart closed its last automat (on 42nd Street in Manhattan) in 1991, it seemed that gone were the days of getting any food but chips, crackers, and Pop Tarts from a vending machine. But in what seems to be a move to address the snacking needs of today’s impatient, on-the-go customers, gourmet cupcake bakery Sprinkles has gone retro. The chain launched recently a Cupcake ATM.

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According to an article on CNNMoney, Sprinkles is planning to roll out the Cupcake ATM to its 10 locations and then to other, stand-alone locations. Each machine can hold 600 cupcakes, which sell for $4 each.

After reading about Sprinkles’ Cupcake ATM, I started to wonder about how well the bakery’s management knows its customers and prospects. I imagine bank managers had similar thoughts when presented with the first cash ATM.

I wonder: Will customers buy $4 cupcakes from a vending machine? (I would.) Does anyone really “need” access to cupcakes 24/7? (I do.) Personally, I think the Cupcake ATM is ingenious. Will it catch on–and will we soon see vending machines for macarons, or whatever the trendy snack du jour is? Will we see Sprinkles’ Cupcake ATMs in airports and at the mall? (I hope so.) Or will the cupcake-buying consumer prefer assisted service over self-service? As long as each cupcake is packaged with a napkin, Sprinkles has one future self-service customer for sure (that’d be me).

What do you think? Would you buy your next red velvet cupcake from a vending machine? Or do you prefer assistance with your cupcake purchase?

This article was written by Ginger Conlon, Editorial Director, 1to1 Media, which is a part of the Peppers and Rogers Group.

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Autonomy, Mastery and Purpose: The Surprising Truth about What Motivates your Customer

Dan Pink, the author of the number New York Times Best Seller, Drive recently spoke at TED revealing surprising truths about what motivates us. I found the presentation so unbelievably interesting and his thoughts so easily applicable to marketing, that it would be perfect for you to get some insights on how to better understand your customers, with a new twist. But it can also be applicable on how to get the most out of your marketing department.

 

Dan discusses the fact that our customers are not as endlessly manipulated or predictable as we think. He examined a study which was undertaken with students at MIT in the US.  It was all about how to incentivise their performance. They provided them with three levels of rewards. Many of you will say that this is a typical motivation scheme within organisations, however there were two interesting findings.

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Interview: Crowdsourced Creativity for the Uninspired Marketer

Interview with David Alberts, Chief Creative Officer, MOFILM (uk)

Crowdsourcing has been an incredibly popular topic last year and will inevitably be a hotter topic this year as even more brands and agencies jump on the band wagon. This morning ADMA spoke to the Chief Creative Officer, David Alberts at MOFILM (UK), who are the curators of what is known as ‘crowdsourced creativity’, on the topic of crowdsourcing and his thoughts on the future. MOFILM – which is effectively the world’s largest creative department – is giving traditional ABL advertising and the creative industry a run for their money by supplying an endless source of fresh inspiring films and advertisements; all developed by the very people that brands view as their customer.  In fewer than three years, MOFILM has crowdsourced a community of more than 35,000 creative prosumers (producer-consumer) to produce 8,000+ advertisements and films for the world’s leading organisations.

David joined the MOFILM team after previously working for the full service agency, Grey London, where he found himself recommending TV and big budget advertising in which he thought if the roles were reversed i.e. he was the client, it wasn’t the thing he would invest in. In a world of new media, and with a record number of prosumers with access to digital cameras etc, there are fewer roadblocks for people to crack into the industry. “The the way the world is now, it used to be the cost of cameras etc. that used to be the barrier for people coming into industry, now it’s a different world” said Alberts. Now working at Mofilm, Alberts has access to over 35,000 film makers on the books; the result being that brands can get totally fresh, cheaper and innovative ideas by leveraging the power of these creative crowds.

When I asked Alberts if he thought crowdsourcing was the way of the future for marketing and advertising, he responded by reciting what Paul Edwards, Strategic Director at General Motors said when asked the same question at Cannes last year: ‘At the moment it works very well with my agencies, but who knows in the future.”

One interesting but obvious fact Alberts made was that there’s ‘currently a huge demand for content, and not enough supply’. So what does the future hold? There’s no doubt that crowdsourced content is in its element; it’s a wonderful way to source creativity outside the confines of the marketing and advertising industry’s walls. The counter argument is that it’s a good excuse for brands and agencies to use when they can’t come up with the creative thinking themselves. Not to mention it comes at a fraction of what’s normally paid for creative work.

Is crowdsourcing here to stay? Or will it die out as consumers feel the work and lack of return? Would love to hear your thoughts!

David is the Chief Creative Officer at MOFILM.

MOFILM work for top-tier brands, such as Coca Cola, Samsung and Chevrolet…

Watch out for a full interview with David through the ADMA Dialogue, this March.

BMF Wins at the US ECHO Awards 2011

by Tim Wood

As BMF celebrate their Echo Awards, we look at each of their winning campaigns to see how they won the judges over in Boston this year.

At the recent US Direct Marketing Association Awards, BMF was the highest awarded Australian Agency. Their Weight Watchers ‘Approved by Life’ campaign picked up Silver, and BMF’s own ‘Wow Sit Down Thing’ picked up Bronze.  They also won three Leader awards for Lambassador, The Smith Family ‘Ground Zero’ and The Commonwealth Bank ‘Cricket Grants’. Tim Wood tells us how they did it.

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The 10 Direct Marketing Copy Commandments

by JoN Maxim

1. When in doubt, chop it out
Think back to school. Those wonderful essays we had to write – up to 2500 words on ‘What I did this Christmas Holidays’. If we wrote 2,501 words, we’d succeeded, right?

If we wrote 2,499, we’d failed. What was rewarded was the amount of words. Lots of them. Fluffy, blah-blah text that filled up the page, made up the numbers.

It’s fine to fill your teacher’s time up with more words than necessary, but not your audience’s. Delete, delete, delete, so that every single word has purpose. Then delete some more.

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It’s time to award ‘work that works’ – Globally

by JODIE SANGSTER

This week Wunderman and BMF were the only Australian Agencies to win at the 2011 International ECHO Awards – a huge accolade to the two globally recognised agencies. Wunderman won Silver for the Microsoft “Share House” campaign and a Bronze for the BMF “Wow Sit Down Thing”. New Zealand should not go unrecognized either with Colenso BBDO/Proximity winning Silver for the Frucor Beverages “Code Red” campaign and a Bronze ECHO for the Fisher & Paykel “Lost My Socks” campaign.

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How to win at Cannes (and other seemingly impossible tasks)

ADMA NSW BRANCH COMMITTEE: CANNES PRESENTATION

Matt Batten, Cannes Lions Awards Judge

The Cannes Lions are the hardest advertising award to win. Fact.

Comparing the data from 2009, 2010 and 2011, shows that you have a flat out 10% chance of being shortlisted from among the almost 2000 entries. This is no coincidence. The judging system is such that the top 10% as scored by the jury members will always be the definitive shortlist for that year.

Of all entries (the number of which grows year-on-year and was up 28% this year), you have a 4% chance of being awarded a coveted Lions trophy. In essence, you would have to submit 25 great pieces of work in order to get just one trophy.

Which trophy? Well, if you make it past the shortlist, there is a 40% chance of being awarded Bronze, 28% chance of being Silver, and just 22% of being Gold.

But extracted back out over the entire entry pool, that means your campaign over which you’ve bled, sweated and cried, has an average 1.92% chance of getting a Bronze Lion. There’s a 1.13% chance of taking home a Silver Lion. And just 0.9% of all entries will get their creators dancing in the Gutter Bar with a Gold Lion in hand.

Hear from the only Australian Juror for the 2011 Cannes Direct Lions as he provides an insider’s point of view on what it takes to win at Cannes.

This one-night-only event gives you exclusive access to everything you need to know to prepare yourself to win a Cannes Lion next year.

Venue:
CBA Colonial Theatre, Tower 1, Level 20, 201 Sussex Street, Sydney

When:
Tuesday, 11 October 2011, 6pm

Price:
ADMA members: $20 inc GST includes drinks and canapés
Non members: $25 inc GST includes drinks and canapés

To book your seat click here >

Article supplied by Matt Batten, Creative Director, Wunderman.

Brought to you by the ADMA NSW Branch Committee. For more events including the upcoming ADMA Awards click here >

ADMA Awards: You have to be in it to win it!

No-one is saying it’s going to be easy. In fact, only the’ best of the best’ gets to win an ADMA Award. You only have to look at the case study of last year’s winning “Guide Dogs Support Scent” campaign to see the quality of work required to win an ADMA Award. And this year we are upping the stakes with only one gold, silver and bronze prize being given per category making it even more prestigious to win an ADMA Award. But you have to be “in-it-to-win-it” and the closing date for entries is 5pm this Thursday 15th September. Make sure you are part of it!

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Exclusive Marketing Tools for ADMA Members

During September, ADMA Members will begin to enjoy a range of new exclusive marketing tools!

ADMA Dialogue is our new online marketing information hub that will provide a central resource for multi-channel marketers providing information, research, trends, latest news, ADMA Forum interviews and presentations and industry insights – as well as featuring our newly created jobs board Career Path.

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